Free US Shipping for orders of $35 or more, except for Alaska, Hawaii & Puerto Rico.
Email us for shipping fees to Alaska, Hawaii & Canada.
Other shipping options to certain countries & Puerto Rico.
We want you to love what you buy! But if not...
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with any tags attached.
Additional non-returnable items:
Sale items or items that are 20% or 50% off.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Only regular priced items may be refunded, unfortunately sale items cannot be refunded, including resale items on sale.
Exchanges (if applicable)
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
You will be responsible for paying for your own shipping costs for returning your item. Unless it is due to our error, than shipping is on us. Shipping costs are non-refundable. If you receive a refund, the cost of the original shipping we incurred will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Vintage Vogue is not liable for lost or damaged packages.
Thank you and happy shopping :)